Independent Pharmacy Distributor recognizes that in many circumstances controlled drug medication is an important part of patient care. That being said, diversion of prescribed controlled substances and the resulting addiction and crime have become an epidemic in the United States over the past 6-8 years. Manufactures and distributors are required to “know their customers” and maintain suspicious monitoring systems that identify orders of controlled substances that are outside normal ordering patterns. Part of the “know their customers” initiative is a questionnaire that needs to be filled out and reviewed by IPD. See link below to start the evaluation process.